Frequently Asked Questions
Everything you need to know about shopping with LYTES.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout for delivery within 1-2 business days.
What is your return policy?
We offer a 30-day return window for all unworn items with original tags attached. Simply visit our returns portal to generate a prepaid shipping label.
How do I know which size to choose?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer interest-free installments through Klarna.
Are your materials sustainably sourced?
At LYTES, we prioritize ethical manufacturing. 80% of our current collection is made from organic cotton or recycled polyester, and we aim to reach 100% by 2025.
Can I change or cancel my order?
To ensure fast delivery, we process orders quickly. You can change or cancel your order within 60 minutes of placement by contacting our support team via live chat.
